Jeff V came over to fix my Wi-Fi and did an outstanding job. He was extremely courteous and respectful of my space, taking the time to clearly explain what the issue was and how he resolved it. I really appreciated how patient he was walking me through each step and making sure everything was working perfectly before leaving. It’s rare to meet such a professional and kind technician — thank you, Jeff, for your excellent service!

Excellent service!! Jeff V installed my new internet and got me set up with even slightly faster speeds than advertised and at a fraction of the price I was paying with my old company. He was extremely professional, friendly, and helpful. Could not have had a better experience.

Outstanding Service from Sal M at BaiConnect!

I recently encountered an issue with my internet, and Sal M from BaiConnect provided exceptional service in resolving it. When Wi-Fi wasn't working as expected, I requested a more reliable ethernet connection, and Sal not only fixed the immediate problem but also took the time to recommend the best router and other essential components for a more stable setup.

What really stood out was how Sal went above and beyond the original troubleshooting appointment. He patiently showed me how to run speed tests and even guided me through setting up the new router. His expertise and thoroughness ensured that I was fully equipped to manage the new setup on my own.

Sal’s professionalism and dedication to delivering excellent service left me extremely impressed. I highly recommend Sal M and BaiConnect for anyone in need of top-tier tech support and guidance. Truly outstanding!

We requested internet service and Andrew J. came the next morning. He installed the modem very quickly and kindly walked me through how to set up the app on my phone. The whole process was smooth and fast — now we have Wi-Fi in our new home! Thank you so much, Andrew!

Sal came out to install our Wi-Fi and did an excellent job! He was professional, friendly, and made sure everything was set up and working perfectly before he left. He also took the time to explain how everything worked and answered all our questions. Great service all around—thank you, Sal!

I had a great experience! Jeff V. was very professional, punctual, and friendly. He explained everything clearly, made sure the connection was working perfectly, and answered all my questions. I really appreciate the excellent service and would definitely recommend him to anyone who needs internet installation.

Jeff V was amazing! He greeted me in ASL, which I really appreciated since I’m Deaf. He was very kind, patient, and professional. Jeff showed me how to set up my account step by step and made sure I understood everything. The Wi-Fi works perfectly, and the whole experience was smooth and comfortable. I really appreciate his effort and excellent customer service — highly recommend him!

Best service ever! Willie came to install my internet today and he was absolutely fantastic. He was professional, kind, and made sure everything was set up perfectly. It’s rare to meet someone who takes so much pride in their work, and I truly appreciate the extra care he put in. Highly recommend Willie if you ever get the chance!

Jeff V did an excellent job installing internet for my unit. The whole process was quick and smooth. I previously had AT&T, but they weren’t helpful—I spent months trying to figure out my internet issues. Jeff was able to resolve everything on his end right away and kindly explained everything to me. I didn’t have to do anything on my side. Highly recommend his service!