You Deserve the Best Internet Provider
No matter what your connectivity needs are, BAI Connect is here to support you. We are committed to being the best internet provider there is!
This is more of a review for the installation technician than BAI. Jesus was on-time, fast, courteous and very thorough. He found an alternative method to get us connected on his first visit despite multiple damaged cables installed by the general contractor. Thank you! Fast up and down bandwidth so we can continue working and attending class remotely.
Great service and conversation with Andrew! He arrived early for the appointment, but communicated beforehand to ensure it was ok. He was in and out, offering to assist with device connections before leaving and ensured we had the phone number for customer service line in case we needed it. Shortly after he left, there were some connectivity issues, but the team was able to correct it within 8 minutes of being on the call. Service recovery is often more important than the initial service. Great job! We are also renting a router, pictured with the review. Easy $10 per month or you can supply your own router.
Andrew showed up on time and was very professional and quick with his installation.
Our technician, Andrew Jackson was actually early for our scheduled appointment 👍🏼And couldn’t have been more courteous, professional and efficient. He walked us through every he was doing and ensured we were aware of the 12-24 hour download/upload process (I forgot which) for the receivers to provide all of its data and functionality. He even confirmed we had the contact number should the need arise. Couldn’t have been more satisfied with the service provided!