You Deserve the Best Internet Provider
No matter what your connectivity needs are, BAI Connect is here to support you. We are committed to being the best internet provider there is!
Our technician, Andrew Jackson was actually early for our scheduled appointment 👍🏼And couldn’t have been more courteous, professional and efficient. He walked us through every he was doing and ensured we were aware of the 12-24 hour download/upload process (I forgot which) for the receivers to provide all of its data and functionality. He even confirmed we had the contact number should the need arise. Couldn’t have been more satisfied with the service provided!
Both Alan who arranged the set up of my service and Andrew who performed my installation were excellent. Both were accommodating and helpful. I was able to get my service installed in one day, even during the pandemic, which is a level of responsiveness that is rare these days. Andrew was courteous, knowledgeable and efficient. He completed the set up in practically no time and made sure that all of my equipment was working properly before he left. I was treated like my business with the company matters. I am extremely pleased.
This is more of a review for the installation technician than BAI. Jesus was on-time, fast, courteous and very thorough. He found an alternative method to get us connected on his first visit despite multiple damaged cables installed by the general contractor. Thank you! Fast up and down bandwidth so we can continue working and attending class remotely.
Kyle was helpful. However, my installation tech was amazing. He came in and was quick. They pushed my installation date up the day of and made sure I had everything I needed. The installation tech went above and beyond to make sure that I had adequate help. I enjoyed the start up process. Now, let's see if the actual internet service is legit.