GLENDALE

I had a great experience with the internet technician, Andrew J. and Andrew G, who came to my apartment today. They were punctual and very polite. Not only did they connect the service in a timely manner, but they also took the time to explain everything to me and make sure all my devices were connected before they left. I really appreciate their thoroughness and excellent customer service.

I recently had the pleasure of working with Jeff V regarding an issue with my router. Jeff was incredibly professional, informative, and patient throughout the entire process. He took the time to explain everything clearly and ensured that my issue was resolved efficiently. His dedication to providing exceptional service really stood out.

Thank you BAI CONNECT for the Top Notch Service. Shout out to Yusef getting me all set up, Sal installing my service and Walter in support. Great team effort and I really appreciate the professionalism, knowledge and efficiency!! Job well done!!

The installation and the time window was great. Andrew called me an hour ahead and prepared me for everything I needed and even made great recommendations for taking advantage of my service. I couldn’t have asked for a Quicker and more thorough technician. Thank you Andrew!

Mike and Andrew were incredibly professional and extremely quick. Andrew was very respectful of my home, putting on protective gear for his feet to not get any surfaces dirty somehow. They were in and out in far less than 5 minutes. Incredible job.

Called bai to transfer services and Jeff V came out the next day and set up everything very fast. He was very professional and knowledgeable. Services were originally set up by Hugo R and he was also very courteous and committed to deliver a great service. Thank you

Andrew J. was great—so kind and patient. He took the time to make sure I understood everything I needed to know about using my WiFi and made me feel confident that I have strong, reliable coverage for all my needs. Really appreciated how helpful and easygoing he was!

My experience with BAI so far has been great! Setup was extremely easy. Sal was early, efficient and helpful! Thank you, Sal!

I can't recommend Andrew enough! He truly earned this 5-star review. Andrew was incredibly knowledgeable about our internet issue and explained everything clearly, making him a fantastic communicator. He gave us an accurate arrival time and got everything fixed in no time at all. A truly great technician!