HIGH SPEED INTERNET PROVIDER

I was glad to find out the BAI Connect serviced our office building. The contract prep all the way to installation was quick and simple. Our technicians Fernando and Andrew were professional and very helpful in installing the fiber lines and working with our IT department to make sure everyrhing worked.

Both Alan who arranged the set up of my service and Andrew who performed my installation were excellent. Both were accommodating and helpful. I was able to get my service installed in one day, even during the pandemic, which is a level of responsiveness that is rare these days. Andrew was courteous, knowledgeable and efficient. He completed the set up in practically no time and made sure that all of my equipment was working properly before he left. I was treated like my business with the company matters. I am extremely pleased.

Kyle was helpful. However, my installation tech was amazing. He came in and was quick. They pushed my installation date up the day of and made sure I had everything I needed. The installation tech went above and beyond to make sure that I had adequate help. I enjoyed the start up process. Now, let's see if the actual internet service is legit.

Leon and team were great! For whatever reason, when we tried to get our cable TV hooked up months before, the technicians couldn’t figure out the wiring in our building. This time around, everything got sorted quickly. From notifying us of arrival time to explaining wiring/set up for OnDemand, the techs were communicative and helpful.