Top Rated Internet, TV and Phone for Long Beach
BAI Connect offers a full suite of services for both residential and commercial customers. No matter what your connectivity needs are, BAI Connect has got you covered.
Stream, Surf and Skype all at the same time with our reliable, lightning-fast Internet up to 1 Gig!
We work and live in the cities that we serve so that we can better assist our customers.
We’re one of the highest rated Internet providers! Don’t take it from us, just check our our reviews.
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Great service and conversation with Andrew! He arrived early for the appointment, but communicated beforehand to ensure it was ok. He was in and out, offering to assist with device connections before leaving and ensured we had the phone number for customer service line in case we needed it. Shortly after he left, there were some connectivity issues, but the team was able to correct it within 8 minutes of being on the call. Service recovery is often more important than the initial service. Great job! We are also renting a router, pictured with the review. Easy $10 per month or you can supply your own router.
Both Alan who arranged the set up of my service and Andrew who performed my installation were excellent. Both were accommodating and helpful. I was able to get my service installed in one day, even during the pandemic, which is a level of responsiveness that is rare these days. Andrew was courteous, knowledgeable and efficient. He completed the set up in practically no time and made sure that all of my equipment was working properly before he left. I was treated like my business with the company matters. I am extremely pleased.
After calling to check, Axel actually arrived EARLY (unheard of in the realm of service providers) and finished the installation in just 30 minutes, while I had budgeted an hour. Was super efficient, friendly, and knowledgeable. Answered all my questions and made sure everything was set up properly. Couldn't be happier! Another great service appointment! Manny Alvarado arrived early and got me set up quickly when I moved apartments. Customer service is really top-notch at all levels. Thank you!