Welcome to better Internet!

  • BAI Connect is your Internet provider. We are locally-based in L.A. and deliver premium Internet service to buildings like yours.
  • You have a full-featured eero system pre-installed in your unit. Just reach out to let us know when you’re moving in and we’ll get it set up for you. See more onboarding detail below.
  • If you would like phone or DIRECTV service, we can help you with that too.
  • After you’re all set up, you can reach us 24/7 for any support you may need.

Easy Onboarding

  1. Reach out to let us know when you’re moving in and provide us with a little bit of detail to set up your account.

2. Download the eero home wifi system app, which will make it easy to control your home WiFi and connected devices. You will receive a welcome email later with a link to sign in.



Visit our eero support page with links to address common issues that could arise and how-to guides on a variety of topics. You can reach our support team at 818-449-2626

Service Request form