Bel Air Internet
Bel Air Internet

CONNECTCARE SUPPORT

eero App and Account

 How do I download the eero app?

How do I update the phone number or email associated with my account?

How do I view or change my Wi-Fi password?

Extra Security

How do I block or unblock a website?

How do I block an app?

How do I block unwanted devices?

Manage Users and Guests

How do I add or remove a person?

How do I share my Wi-Fi with guests?

Network Health

Where can I view my internet status?

How do I check my internet speeds?

What do I do when my internet connection is lost?

What do the colors of the LED light on my eero mean?

Profiles and Devices

How do I schedule an Internet Freeze?

How do I restrict content?

What do I do when my device wants to connect to an old network?

How do I connect my printer?

How do I connect my Sonos speakers?

For any additional questions or if you are currently experiencing any issues,
please fill out the form below to report a trouble ticket online.