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    5 star review  After calling to check, Axel actually arrived EARLY (unheard of in the realm of service providers) and finished the installation in just 30 minutes, while I had budgeted an hour. Was super efficient, friendly, and knowledgeable. Answered all my questions and made sure everything was set up properly. Couldn't be happier! Another great service appointment! Manny Alvarado arrived early and got me set up quickly when I moved apartments. Customer service is really top-notch at all levels. Thank you!

    thumb Peter E. Perkowski

    5 star review  I needed wifi set up fast and Mitchell in sales was a huge help! He helped me set up an appointment on a Saturday, The technician Manny was very efficient and professional. He set up the router in no time. I love when I call the customer service line, I actually talk to a human! It’s not an automated line like other companies that takes forever to get to another person on the other end. Would definitely recommend.

    thumb E. Robinson

    5 star review  This is more of a review for the installation technician than BAI. Jesus was on-time, fast, courteous and very thorough. He found an alternative method to get us connected on his first visit despite multiple damaged cables installed by the general contractor. Thank you! Fast up and down bandwidth so we can continue working and attending class remotely.

    thumb Derek Stoops

    5 star review  I needed wifi set up fast and Mitchell in sales was a huge help! He helped me set up an appointment on a Saturday, The technician Manny was very efficient and professional. He set up the router in no time. I love when I call the customer service line, I actually talk to a human! It’s not an automated line like other companies that takes forever to get to another person on the other end. Would definitely recommend.

    thumb E. Robinson